We supplie much more than machines, but a 360° service.
We analyse production needs and details the project, to follow the customers step by step and propose a customized proposal.
Our technicians carry out, together with the customer, the acceptance test of system and assist in installation as well as training the staff how to use it.
Moreover we guarantee 24/7 technical assistance by remote control and on-site visit, if necessary. Finally, we supply all the spare parts and consumables.
Our offers are based on careful analysis of the project, taking in consideration production flow and customer’s feedback.
We follow the customer during the installation of the machine and organize on-site training and providing know-how transfer
Following the purchase, we provide all the necessary technical support, spare parts and consumables
We provide proper training how to maintain the machine and how to optimize the maximum performance in production
In case, our technicians can provide also on-site support to the customer on request.
Telephone and online technical support allow customers to have immediate answers on processes and solution of any problem remotely.